STORE POLICY

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

North America: 10-15 business days

Europe: 3-7 business days

Asia & Australia: 12-20 business days

I'll do my best to meet these shipping estimates, but cannot guarantee them.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & Exchanges
Returns & Cancellations
I gladly accept returns.

Contact me within: 3 days of delivery

Ship items back within: 7 days of delivery

Unfortunately you cannot cancel your order. If you change your mind after you have placed your order, you may return the artworks to me for a refund.

Exchanges
I don't accept exchanges.

But please contact me if you have any problems with your order.

The following items can't be returned:

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Digital downloads

  • Items on sale

 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Payment Methods

Credit / Debit Cards

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SENARUNA © 2013-2020 ALL RIGHTS RESERVED.

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